Questions and answers, no fine print

No. The customer scans the join code, enters a first name and phone number, and saves the card to Apple Wallet or Google Wallet, which are already on the phone. There is no app to download and no password.

For customers: an iPhone with Apple Wallet, or an Android phone with Google Wallet. For staff: the scanner runs in the browser, in Safari on iPhone and Chrome on Android, with nothing to install.

Only what is needed: a first name, a phone number (or an email instead), the preferred language and acceptance of the terms. No date of birth, no address and no payment details. The customer list belongs to the business. Marketing messages are allowed only to people who gave separate consent, and a customer can ask for their data to be deleted.

Stamps are not stored on the phone but with us, so they are never lost. Using the card link the customer opens their card and adds it to the wallet on the new phone again, with all their stamps.

Not yet. LoyalX does not send marketing campaigns today. We already store each customer's marketing consent separately, so the data is in order once the feature arrives.

No. A phone with a camera and a browser is enough, iPhone or Android. No barcode reader, tablet or special printer is needed. The QR sign prints on an ordinary printer.

Without POS integration this cannot be prevented entirely, exactly as with a paper card. But you can see it and limit it: every stamp is recorded under the staff member's name, with the time and branch, there is a daily limit per card, and a staff member can undo a stamp only in the first few minutes after adding it. Beyond that, only a manager can make a correction, and that is logged too.

Not yet. There is no integration with POS systems today. Your staff add stamps in the LoyalX scanner, separately from the register. That means nothing about your register has to change, but also that a stamp is not added automatically from the purchase.

No. To add a stamp or redeem a reward, the staff phone needs an internet connection, mobile or Wi-Fi.

Yes. Arabic is a full language in the system, just like Hebrew: the dashboard, the staff scanner, the join page and the printable QR signs, all right to left. Every customer and every staff member can choose the language they are comfortable with.

Yes. The Multi-branch plan lets you manage up to 3 branches under one account. Every action is tied to the branch where it happened, so you can see each branch's activity separately.

There is no long-term commitment. You start with 30 days free, after which plans are monthly and you can cancel at any time. Prices are launch prices, before VAT.

The setup itself is short: business details, the number of stamps and the reward, logo and colors, and printing the QR sign. You do all of it yourself in the browser, with no technician and nothing to install.